At Email Squad, we are committed to delivering top-tier email support and related services. We understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions and process for requesting a refund for services provided by Email Squad.
You may be eligible for a refund in the following situations:
The paid service was not delivered.
The service provided was incomplete or did not match the described offering.
Note: Refund requests must be submitted within 15 days of the date the service was provided.
To request a refund, please contact our customer support team at:
📧 Email: info@emailsquad.net
When submitting your request, include:
The service(s) you are requesting a refund for
Your reason for the refund
Any relevant order or reference details
Once we receive your refund request:
We will review the information you provide to determine your eligibility.
If your request is approved, the refund will be processed within 7 business days to the original method of payment.
If your request is declined, we will provide a clear explanation for the decision.
Some services or products offered by Email Squad are non-refundable, including:
Downloadable software, tools, or digital products
Services already fully rendered before the refund request
Services terminated due to a breach of our Terms of Service
Email Squad reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page along with an updated effective date.
For questions regarding this Refund Policy or if you need further assistance, please reach out to us at:
📧 Email: info@emailsquad.net
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